Personal Performance Program
Overview
- Developed for employees, this program consisting of three - six hour workshops will instill proven methods and techniques for improving personal performance in the new work environment. Twenty employees (capped) can attend each session.
Participants will learn to...
- Manage themselves more effectively
- Work With Others in a Collaborative Way
- Communicate more powerfully
- Optimize their skills and talents
- Develop techniques for dealing effectively with customers
- Learn faster from their experiences
- Improve their overall job satisfaction
Bronze Package Core Content:
Personal Effectiveness
- Taking Control and Setting Priorities
- Dealing with Timewasters
- Shaping Your Workday
- Stress and Performance
- Reducing Stress at Work
Working Together
- What is a Team?
- The Evolution of Teams
- Building the Team
- Interpersonal Communication
- Communication Styles
Dealing with Customers
- Taking The What and Why of Customer Service
- Identifying Internal and External Customers
- Changing Expectations of Customers
- Making a Positive Impact
- Dealing With Difficult Customers
Please call our office to discuss your requirements or to arrange a consultation.
Please call 1.866.461.CBHM (2246).
